How can I pay my water bill when city hall is closed?

During the temporary closure period, utility customers will still have access to speak with knowledgeable customer service representatives:

Additionally, the City offers multiple options for customers to pay their utility bills by phone, by mail, via drop box outside the City Hall west entrance, automatic billing, or online.  

The City has implemented a temporary moratorium on residential service disconnections for non-payment due to financial hardships until the COVID-19 situation is stabilized. We encourage customers experiencing financial hardship to contact our Utility Billing office at 626-307-1342 to discuss payment extension and payment plan options that may be available.

Show All Answers

1. How do I make an appointment with or contact city hall?
2. What is status of parks, playgrounds, basketball and tennis courts?
3. Where can I get COVID-19 vaccine information?
4. Where can I get info about LA County COVID-19 Testing?
5. How can I pay my water bill when city hall is closed?
6. What is Project Roomkey to house NON COVID positive/NON symptomatic clients?
7. How can I get more information about avoiding eviction?
8. Is the tap water safe to drink?
9. Can wipes be flushed?
10. How is the library operating?
11. Why has the Spirit Bus service been suspended?